Effective Date: 26 Jan 2026

Your privacy is important. This policy explains how Young & Blissful collects, uses, stores, and protects information. This applies globally, including Canada, the U.S., and the EU.

1. Information We Collect

Step 1: Publicly Available Information

When creating listings from publicly available data, we may collect:

• Business name, brand, and operating address
• Website, social media, and professional directory links
• Public reviews or ratings
• Service descriptions available publicly

No sensitive personal data is collected during this step.

Step 2: Provider-Submitted Information

To verify and complete listings, we may request additional information directly from providers:

• Licensing, certifications, or professional credentials
• Contact details not publicly available
• Staff count, hours, and service delivery details
• Pricing, accessibility features, senior-focused accommodations

Providers consent to sharing this information for verification purposes.

From Users (Families & Caregivers)

• Name, email, phone number, and location (if provided)
• Search queries, interactions with listings, and communication with providers

Automatically Collected Information

• IP address, device type, browser info
• Usage analytics to improve the platform

2. Use of Information

We use information to:

• Verify and maintain accurate provider listings
• Provide search, filtering, and marketplace features
• Communicate with users and providers about updates or listings
• Improve website functionality, design, and services
• Comply with legal obligations

Step 1 data is used to create preliminary listings and badges.
Step 2 data is used to confirm accuracy, assign full badges, and ensure compliance.

3. Sharing of Information

• Public: Listings display provider name, location, services, and trust badges.
• Third-Party Service Providers: Analytics, hosting, and communication vendors may process data under confidentiality agreements.
• Legal Compliance: Data may be disclosed if required by law or regulation.
• Global Considerations: For EU users, we comply with GDPR principles; for Canadian users, we comply with PIPEDA.

4. Cookies & Tracking

We use cookies and similar tools to:

• Improve user experience
• Track interactions with listings
• Provide analytics for performance

Users can control cookies via browser settings; this may affect functionality.

5. Data Security

• We maintain physical, technical, and administrative safeguards to protect personal and business data.
• No method of transmission over the Internet is 100% secure; residual risk exists.

6. Data Retention

• Step 1 (public data): retained as long as listing is active or until superseded
• Step 2 (provider-submitted data): retained as long as the listing exists and as needed for compliance or legal obligations

7. User Rights

Globally, users and providers have rights including:

• Accessing, correcting, or deleting personal data
• Withdrawing consent for Step 2 data collection
• Opting out of marketing communications
• Requesting removal of personal or business information, subject to legal obligations

For EU users, we honor GDPR rights such as: data portability, restriction of processing, and lodging complaints with supervisory authorities.

8. Children & Vulnerable Adults

• Young & Blissful is not intended for children under 13
• Providers are responsible for ensuring services are appropriate for older adults and caregivers

9. Changes to Privacy Policy

We may update this policy periodically. Updates will be posted on the website with an updated effective date. Continued use constitutes acceptance.

10. Contact

For privacy inquiries, requests, or concerns:
 Email: customerservice@youngandblissful.com
 Address: 2885 Bayview Avenue, Toronto, ON, M2K 0A3