Privacy Policy

Young & Blissful

Effective Date: August 4, 2026
Last Updated: January 26, 2026

Young & Blissful (“Young & Blissful,” “we,” “us,” or “our”) is an Ontario senior-service marketplace and directory that helps seniors, caregivers, adult children, families, and service providers find, compare, list, claim, and connect with senior-focused services, products, and businesses across Ontario.

Young & Blissful is a marketplace and directory. We do not provide care directly, employ or supervise providers, deliver medical services, offer emergency support, or replace professional medical, legal, financial, housing, or care advice.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit a form, create an account, claim or list a business, contact a provider, subscribe to updates, communicate with us, or use any Young & Blissful service.

By using Young & Blissful, you agree to the practices described in this Privacy Policy.

1. Who This Policy Applies To

This Privacy Policy applies to:

• Seniors searching for services, products, or support;
• Caregivers and adult children searching on behalf of a loved one;
• Families comparing senior-focused providers;
• Businesses and providers that list, claim, or manage profiles;
• Website visitors;
• Newsletter subscribers;
• People who contact us through forms, email, phone, or other communication methods;
• Contractors, partners, vendors, and service providers who interact with Young & Blissful.

2. Information We Collect

We collect only the information reasonably needed to operate, improve, protect, and grow the Young & Blissful marketplace.

A. Information You Provide to Us

You may provide personal information when you:

• Submit a contact form;
• Search for services or products;
• Request help finding providers;
• Create an account;
• Sign in to your account;
• List your business;
• Claim an existing listing;
• Apply for verification;
• Subscribe to newsletters or updates;
• Request support;
• Contact us by email, phone, form, or message;
• Submit corrections to a listing;
• Interact with our marketplace, provider profiles, forms, or tools.

This information may include:

• Name;
• Email address;
• Phone number;
• City, region, or service area;
• Message content;
• Service category of interest;
• Role, such as senior, caregiver, adult child, provider, business owner, or professional;
• Business name;
• Business address;
• Website;
• Business phone number;
• Business email;
• Provider category;
• Services offered;
• Profile description;
• Business hours;
• Service locations;
• Professional credentials where applicable;
• Insurance information where applicable;
• Licensing or registration details where applicable;
• Photos, logos, or other business profile materials;
• Billing or subscription information where applicable;
• Any other information you choose to provide.

B. Information About Providers and Businesses

If you list, claim, or verify a business profile, we may collect and process information related to your business, such as:

• Business name;
• Contact person;
• Business email and phone number;
• Website and social media links;
• Business address or service area;
• Categories and sub-services;
• Business type;
• Provider profile content;
• Photos, logo, or images;
• Credentials, licenses, registrations, or certifications where applicable;
• Insurance or direct billing indicators where applicable;
• Verification-related documents or confirmations where applicable;
• Plan or subscription level;
• Listing status, such as basic, claimed, verified where applicable, paid, featured, expired, or pending review;
• Communications with Young & Blissful;
• Marketplace activity related to your listing.

Some provider profile information may be displayed publicly on the Young & Blissful website so families can understand and compare services. Do not submit information you do not want displayed unless it is specifically requested for private review or verification purposes.

C. Information Collected Automatically

When you visit our website, we may automatically collect technical and usage information, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Time spent on pages;
• Referring pages;
• Clicks and interactions;
• Search terms used on the website;
• General location information based on IP address;
• Cookie and tracking information;
• Website performance data;
• Security and error logs.

This information helps us understand website usage, improve performance, support SEO and AI visibility, monitor security, prevent misuse, and improve the user experience.

D. Payment and Subscription Information

If paid plans, subscriptions, featured listings, or marketplace upgrades are offered, payments may be processed through third-party payment processors.

We do not intentionally store full credit card numbers on our website. Payment processors may collect and process payment information according to their own privacy and security policies.

We may store records related to:

• Plan selected;
• Payment status;
• Subscription status;
• Renewal date;
• Invoice or receipt details;
• Billing contact information;
• Transaction confirmation;
• Failed or cancelled payments.

E. Sensitive Information and Health-Related Information

Young & Blissful is a senior-service marketplace and directory, not a healthcare provider or health information custodian.

However, because users may be searching for care, wellness, mobility, housing, transportation, caregiver support, or other senior-related services, users may choose to share sensitive information in forms or messages.

Please do not submit detailed medical records, diagnoses, health card numbers, medication lists, treatment records, financial account details, or other sensitive information unless it is necessary for your request.

If you share health-related or sensitive personal information with us, we will use it only for the purpose for which it was provided, such as responding to your inquiry, helping route your request, or supporting marketplace communication. We do not provide medical advice, clinical advice, diagnosis, treatment, emergency care, or professional recommendations.

If you are experiencing a medical emergency or safety crisis, call 911 or seek urgent professional help.

3. How We Use Information

We may use personal information to:

• Operate the Young & Blissful marketplace;
• Respond to inquiries;
• Help users explore services by category, location, and care need;
• Support provider listing submissions;
• Review and process claim-listing requests;
• Review verification-related information where applicable;
• Publish, update, or correct provider listings;
• Communicate with providers, users, caregivers, and families;
• Provide customer support;
• Send newsletters, marketplace updates, provider updates, promotional information, or resources where permitted;
• Process payments, subscriptions, renewals, or invoices where applicable;
• Improve website functionality and user experience;
• Improve search, filtering, category, and location features;
• Monitor website performance, security, and technical issues;
• Analyze website traffic and marketplace activity;
• Support SEO, local SEO, AI visibility, and content improvement;
• Prevent fraud, misuse, spam, unauthorized access, or harmful activity;
• Enforce our Terms of Service and marketplace policies;
• Meet legal, regulatory, accounting, security, or business obligations.

We do not sell personal information.

4. Public Provider Listings

Young & Blissful includes basic listings, claimed listings, and verified provider profiles where applicable.

Provider listings may display public business information, such as:

• Business name;
• Business description;
• Category and services;
• City or service area;
• Website;
• Business phone number;
• Business email;
• Booking link;
• Business hours;
• Photos or logo;
• Profile badges where applicable;
• Credentials, insurance, or registration details where applicable;
• Reviews or rating indicators where available;
• Plan-related visibility features.

If you claim or list a business, you are responsible for ensuring that any information you provide is accurate, lawful, appropriate, and authorized for publication.

Verification does not guarantee service quality, outcomes, availability, suitability, or professional conduct. Families should contact providers directly to confirm services, pricing, availability, credentials, insurance, and fit.

5. How We Share Information

We may share information only where reasonably necessary for marketplace operations, legal compliance, safety, or user-requested communication.

We may share information with:

A. Service Providers and Vendors

We may use third-party tools or service providers to support:

• Website hosting;
• Website development and maintenance;
• Email delivery;
• CRM and contact management;
• Analytics;
• Security;
• Payment processing;
• Form processing;
• Customer support;
• Marketing tools;
• Automation tools;
• AI-assisted productivity tools;
• SEO and website monitoring;
• Cloud storage;
• Data backups;
• Professional services such as legal, accounting, or technical support.

These providers may access personal information only as needed to perform services for Young & Blissful.

B. Providers Listed on the Marketplace

If you contact a provider through Young & Blissful, submit an inquiry, or request to connect with a provider, we may share the information you provide with that provider so they can respond.

Before sharing sensitive information, consider whether it is necessary. Providers are independent third parties and are responsible for their own privacy practices.

C. Legal, Safety, or Compliance Reasons

We may disclose information if required or permitted by law, including to:

• Comply with legal obligations;
• Respond to lawful requests;
• Protect users, seniors, caregivers, providers, or the public;
• Investigate fraud, misuse, security incidents, or harmful activity;
• Enforce our Terms of Service;
• Protect our rights, property, platform, users, or business.

D. Business Transfers

If Young & Blissful or Prime Life Senior is involved in a merger, acquisition, financing, restructuring, sale, or transfer of all or part of the business, information may be transferred as part of that transaction, subject to appropriate confidentiality and legal protections.

6. Independent Third-Party Providers

Providers listed on Young & Blissful are independent third parties.

Young & Blissful does not control how providers collect, use, store, or disclose information once you contact them directly outside our platform.

Before sharing personal, health, financial, or sensitive information with any provider, you should review that provider’s privacy practices and confirm whether they are appropriately licensed, insured, qualified, or regulated for the services they offer.

7. Cookies, Analytics, and Tracking Technologies

Young & Blissful may use cookies, pixels, tags, analytics tools, log files, and similar technologies to:

• Remember preferences;
• Improve website performance;
• Understand website traffic;
• Monitor page usage;
• Improve search and filtering;
• Support security;
• Measure marketing performance;
• Improve content, SEO, and user experience;
• Understand which pages, categories, and locations are most useful.

Third-party tools may collect information such as your device, browser, IP address, pages visited, and interactions with the website.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

8. Email, Newsletters, and Marketing Communications

If you subscribe, submit a form, create a provider profile, claim a listing, or otherwise communicate with us, we may send you service-related messages.

Where permitted by law, we may also send newsletters, marketplace updates, provider opportunities, promotional content, educational resources, or business updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

We will make reasonable efforts to honour unsubscribe requests as required by applicable law.

Transactional or service-related emails, such as account notices, claim-listing updates, security notices, payment notices, or support replies, may still be sent where necessary.

9. AI-Assisted Tools and Automation

Young & Blissful may use AI-assisted tools, automation tools, analytics tools, or productivity tools to support business operations, content planning, customer support workflows, provider onboarding, marketing, SEO, reporting, and marketplace improvement.

We do not intentionally use personal health information, detailed sensitive family information, or confidential provider documents to train public AI models.

Where AI-assisted tools are used, we aim to limit unnecessary personal information, use reasonable safeguards, and review outputs before relying on them for business decisions.

AI tools do not replace professional judgment, legal review, privacy review, medical advice, provider verification, or user responsibility.

10. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Safeguards may include:

• Password-protected accounts;
• Limited access controls;
• Secure website connections where available;
• Website security monitoring;
• Backups;
• Vendor controls;
• Staff or contractor confidentiality expectations;
• Access removal when no longer needed;
• Security review of website tools and plugins where applicable.

No website, email system, marketplace, or digital platform can guarantee absolute security. Users should avoid submitting unnecessary sensitive information through online forms or email.

11. Retention of Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to inquiries;
• Managing provider listings;
• Supporting accounts;
• Maintaining business records;
• Processing payments;
• Meeting legal, accounting, tax, audit, or compliance obligations;
• Resolving disputes;
• Preventing fraud or misuse;
• Improving marketplace operations.

When information is no longer required, we may delete, anonymize, archive, or securely retain it as permitted by law.

Provider listings may remain visible unless removed, updated, expired, or otherwise changed according to marketplace policies.

12. Accessing or Correcting Your Information

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal, security, marketplace, or business limitations.

Providers may request corrections to business listings, claim a listing, update their profile, or ask us to review inaccurate information.

We may need to verify your identity or authority before processing certain requests, especially for account, listing, claim, or provider-related changes.

13. Your Choices

Depending on your relationship with Young & Blissful, you may be able to:

• Unsubscribe from marketing emails;
• Request correction of inaccurate information;
• Request removal or update of a listing, where appropriate;
• Change account or profile information;
• Disable cookies in your browser;
• Ask questions about how your information is used;
• Request access to your personal information;
• Withdraw consent where applicable, subject to legal or business limitations.

Withdrawing consent may limit our ability to provide certain services, respond to requests, maintain accounts, process claims, or display provider listings.

14. Children and Minors

Young & Blissful is designed for seniors, caregivers, adult children, families, and providers. It is not directed to children.

We do not knowingly collect personal information from children for marketing purposes. If we become aware that a child has submitted personal information without appropriate consent, we may delete the information or take other reasonable steps.

15. External Links

Young & Blissful may link to third-party websites, provider websites, booking pages, payment processors, social media pages, resources, or external services.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites or providers.

Please review the privacy policies of any third-party websites or providers before sharing personal or sensitive information.

16. Ontario, Canada, and International Data Processing

Young & Blissful is based in Ontario, Canada. Some service providers, software tools, hosting systems, analytics tools, or cloud platforms may store or process information outside Ontario or outside Canada.

When information is processed outside your province or country, it may be subject to the laws of that jurisdiction.

We take reasonable steps to use service providers that support appropriate privacy and security practices.

17. Privacy Breaches

If we become aware of a privacy or security incident involving personal information under our control, we will take reasonable steps to investigate, contain, and respond to the incident.

Where required by applicable law, we may notify affected individuals, regulators, service providers, or other relevant parties.

18. Accuracy of Information

We rely on users, providers, and businesses to provide accurate and current information.

Providers are responsible for keeping their listings accurate, including business name, service category, contact details, service area, credentials where applicable, insurance indicators where applicable, and availability information.

Families should contact providers directly to confirm details before making decisions.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our marketplace, legal requirements, tools, services, privacy practices, or business operations.

The updated version will be posted on this page with a new “Last Updated” date.

Your continued use of Young & Blissful after changes are posted means you accept the updated Privacy Policy.

20. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Young & Blissful handles privacy, please contact us:

Young & Blissful
Operated by Prime Life Senior
2885 Bayview Avenue
Toronto, ON M2K 0A3
Canada

Email: customersupport@youngandblissful.com
Website: www.youngandblissful.com

Important Marketplace Disclaimer

Young & Blissful is a marketplace and directory. We do not provide care directly, employ or supervise providers, verify all listings, guarantee outcomes, or replace professional medical, legal, financial, housing, or care advice.

Young & Blissful includes basic listings, claimed listings, and verified provider profiles where applicable. Verified profiles may be reviewed for business details, service information, credentials where applicable, insurance where applicable, and profile completeness. Verification does not guarantee service quality, outcomes, availability, suitability, or professional conduct.

Families should contact providers directly to confirm services, pricing, availability, credentials, insurance, and fit before making decisions.