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Terms of Services

Young & Blissful Terms of Service

Effective Date: August 4, 2026
Last Updated: August 4, 2026

These Terms of Service (“Terms”) govern your access to and use of the Young & Blissful website, marketplace, directory, listings, provider profiles, forms, content, tools, and related services.

Young & Blissful (“Young & Blissful,” “the Platform,” “we,” “us,” or “our”) is an Ontario senior-service marketplace and directory operated by Prime Life Senior Incorporated.

By accessing or using Young & Blissful, creating an account, submitting an inquiry, listing a business, claiming a business profile, purchasing a provider plan, contacting a provider through the Platform, or otherwise using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use the Platform.

1. Nature of the Platform

Young & Blissful is an online marketplace and directory that helps seniors, caregivers, adult children, families, and other users find, compare, and connect with independent third-party businesses, service providers, and product providers that support aging, senior care, healthy living, caregiving, mobility, wellness, housing, transportation, technology, and daily living needs.

Young & Blissful may include providers and businesses in categories such as:

  • Home Care & Personal Support
  • Physiotherapy & Occupational Therapy
  • Medical & Dental Care
  • Mental Health & Wellness
  • Mobility & Accessibility
  • Caregiver Support
  • Housing, Retirement & Long-Term Care
  • Transportation Services
  • Technology Help for Seniors
  • Daily Living & Lifestyle Support

Young & Blissful does not directly provide care, healthcare, home care, therapy, transportation, housing, legal services, financial advice, medical services, emergency services, or any other professional service listed on the Platform.

Providers listed on Young & Blissful are independent third parties. They are not employees, agents, representatives, partners, or contractors of Young & Blissful unless expressly stated in writing.

2. No Medical, Legal, Financial, or Professional Advice

The content on Young & Blissful is provided for general informational and marketplace-navigation purposes only.

Young & Blissful does not provide:

  • Medical advice
  • Diagnosis
  • Treatment
  • Therapy
  • Healthcare services
  • Legal advice
  • Financial advice
  • Housing advice
  • Care planning advice
  • Emergency support
  • Professional recommendations
  • Clinical supervision
  • Provider supervision

Any information on the Platform, including articles, provider listings, category descriptions, resources, comparison information, or marketplace content, is not a substitute for advice from a qualified professional.

Users should contact qualified professionals directly before making decisions about care, health, legal matters, finances, housing, safety, or services.

If you are experiencing a medical emergency, safety concern, mental health crisis, abuse, neglect, or urgent health issue, call 911 or contact appropriate emergency or professional services immediately.

3. Independent Providers

Providers listed on Young & Blissful are independent businesses or professionals.

Young & Blissful does not control, supervise, monitor, direct, manage, or guarantee how any Provider performs services, communicates with users, prices services, schedules appointments, handles payments, manages staff, verifies credentials, maintains insurance, or complies with professional, legal, licensing, health, safety, or business obligations.

Any agreement, service arrangement, purchase, appointment, consultation, care relationship, or transaction between a User and a Provider is strictly between the User and the Provider.

Young & Blissful is not responsible for:

  • Provider availability
  • Provider pricing
  • Provider service quality
  • Provider conduct
  • Provider communication
  • Provider credentials
  • Provider licensing
  • Provider insurance
  • Provider staff
  • Provider cancellations
  • Provider safety practices
  • Provider outcomes
  • Provider errors or omissions
  • Provider websites or booking systems
  • Provider privacy practices
  • Any product or service purchased from a Provider

Users are responsible for conducting their own due diligence before contacting, hiring, purchasing from, or engaging any Provider.

4. Provider Listings, Claimed Listings, and Verified Profiles

Young & Blissful may include different types of provider profiles, including:

  • Basic listings
  • Imported listings
  • Claimed listings
  • Verified profiles where applicable
  • Paid provider profiles
  • Featured profiles where applicable
  • Premium visibility placements where applicable

A basic listing may contain publicly available or submitted business information. A claimed listing means a business or authorized representative has requested control or management of a profile, subject to review and approval. A verified profile, where applicable, may involve review of certain business details, service information, credentials where applicable, insurance where applicable, and profile completeness.

Verification does not guarantee:

  • Service quality
  • Provider suitability
  • Professional competence
  • Safety
  • Availability
  • Pricing accuracy
  • Legal compliance
  • Insurance validity at all times
  • Licensing status at all times
  • Outcomes
  • User satisfaction
  • Provider conduct

Verification is limited to the information available to Young & Blissful at the time of review. Information may change after review. Users should always contact Providers directly to confirm current services, pricing, availability, credentials, licenses, insurance, scope of work, and suitability.

Young & Blissful may approve, reject, edit, suspend, remove, or require changes to any listing at its discretion.

5. User Responsibility and Due Diligence

Users are responsible for independently evaluating any Provider before contacting, hiring, purchasing from, or engaging with them.

Before choosing a Provider, Users should consider asking about:

  • Services offered
  • Service area
  • Availability
  • Pricing and fees
  • Credentials where applicable
  • Licensing where applicable
  • Insurance where applicable
  • Experience with seniors
  • Staff qualifications
  • Safety practices
  • Cancellation policies
  • Payment terms
  • Privacy practices
  • Reviews or references where available
  • Whether the service is appropriate for the senior’s needs

Young & Blissful does not make decisions for Users and does not assume responsibility for User choices.

6. User Accounts

Certain features may require an account, login, or profile.

If you create an account, you agree to:

  • Provide accurate and current information
  • Keep login credentials secure
  • Not share your account with unauthorized persons
  • Notify us if you suspect unauthorized access
  • Use the Platform lawfully and responsibly
  • Keep your account information updated

You are responsible for all activity that occurs through your account.

Young & Blissful may suspend or terminate accounts if we believe there has been misuse, fraud, security risk, inaccurate information, violation of these Terms, or conduct that may harm users, providers, the Platform, or our business.

7. Provider Responsibilities

If you list, claim, manage, or purchase a Provider profile on Young & Blissful, you represent and warrant that:

  • You are authorized to act on behalf of the business or Provider;
  • The information you submit is accurate, current, and not misleading;
  • You will update your listing if information changes;
  • You have the legal right to provide the services or products described;
  • You hold required credentials, licenses, registrations, permits, or insurance where applicable;
  • You will not misrepresent services, credentials, insurance, reviews, pricing, location, availability, or affiliations;
  • You will comply with all applicable laws, professional obligations, privacy requirements, advertising rules, and industry standards;
  • You will respond to users professionally and lawfully;
  • You will not use user information for unauthorized purposes;
  • You will not upload content that violates third-party rights, privacy rights, intellectual property rights, or applicable law.

Providers are solely responsible for their services, products, staff, business practices, communications, marketing claims, professional obligations, and legal compliance.

8. Provider Plans, Paid Listings, and Subscription Terms

Young & Blissful may offer free listings, paid listings, claim-listing options, featured visibility, verified profile options where applicable, subscription plans, promotional offers, or other marketplace visibility packages.

Plan features, prices, promotional periods, renewal terms, and availability may change from time to time.

By purchasing a paid plan or subscription, the Provider agrees to:

  • Pay applicable fees;
  • Provide accurate billing information;
  • Keep payment information current;
  • Review plan features before purchase;
  • Understand that paid visibility does not guarantee leads, inquiries, sales, rankings, calls, conversions, or revenue;
  • Comply with Provider responsibilities under these Terms.

Unless otherwise stated in writing, subscription fees are billed according to the selected plan terms. Failed payments may result in suspension, downgrade, or removal of paid features.

Young & Blissful may offer free trials, launch promotions, discounts, or limited-time offers. Promotional terms may vary and may be withdrawn or changed at our discretion.

Refunds, cancellations, downgrades, or plan changes may be subject to the applicable plan terms, payment processor rules, and any refund policy posted on the Platform.

9. No Guarantee of Leads, Sales, Ranking, or Results

Young & Blissful may help Providers improve visibility by listing their business in a senior-service marketplace. However, Young & Blissful does not guarantee:

  • Leads
  • Inquiries
  • Calls
  • Bookings
  • Website clicks
  • Sales
  • Conversions
  • Ranking position
  • Search engine performance
  • AI visibility
  • Revenue
  • User engagement
  • Provider selection
  • Business outcomes

Marketplace performance may depend on many factors, including listing quality, category, location, competition, pricing, provider reputation, reviews, user demand, search behaviour, plan level, response time, and market conditions.

10. User Inquiries and Provider Communication

Users may contact Providers through forms, phone numbers, email addresses, booking links, websites, or other contact methods displayed on the Platform.

When a User contacts a Provider, the Provider is responsible for responding, protecting user information, explaining services, confirming pricing, and complying with applicable privacy and professional obligations.

Young & Blissful is not responsible for Provider response times, missed messages, service refusals, scheduling, service changes, cancellations, pricing discussions, payment disputes, or service outcomes.

Users should avoid submitting unnecessary sensitive information through general forms or emails.

11. Reviews, Ratings, and User Content

Young & Blissful may allow users or third-party systems to display reviews, ratings, testimonials, comments, business descriptions, images, logos, or other content.

By submitting content to the Platform, you represent that:

  • You have the right to submit it;
  • It is accurate to the best of your knowledge;
  • It does not violate privacy rights, intellectual property rights, professional obligations, or applicable law;
  • It is not defamatory, abusive, misleading, discriminatory, fraudulent, or harmful.

Young & Blissful may review, edit, refuse, remove, or moderate content at its discretion.

Reviews and ratings reflect the opinions of the individuals who submit them or third-party platforms where they originate. Young & Blissful does not guarantee the accuracy or completeness of reviews.

Providers must not submit fake reviews, incentivized reviews without disclosure, misleading testimonials, or reviews on behalf of users.

12. Prohibited Uses

Users and Providers agree not to:

  • Use the Platform for unlawful, fraudulent, misleading, abusive, harassing, discriminatory, or harmful purposes;
  • Provide false, outdated, inaccurate, or misleading information;
  • Impersonate another person, business, provider, or organization;
  • Claim a business without authorization;
  • Misrepresent credentials, licenses, insurance, services, pricing, or affiliations;
  • Scrape, copy, harvest, export, or reproduce Platform data without written consent;
  • Use provider data, user data, or marketplace information for unauthorized marketing, resale, spam, or competing platforms;
  • Interfere with the security, performance, or operation of the Platform;
  • Upload malware, harmful code, spam, or unauthorized scripts;
  • Attempt unauthorized access to accounts, systems, databases, or tools;
  • Use the Platform to send unsolicited or unlawful commercial messages;
  • Violate intellectual property, privacy, publicity, or other rights;
  • Use the Platform in a way that harms seniors, caregivers, families, Providers, or Young & Blissful.

Young & Blissful may restrict, suspend, or terminate access if we believe these rules have been violated.

13. Privacy

Your use of Young & Blissful is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

By using the Platform, submitting forms, creating accounts, listing or claiming businesses, subscribing to updates, or contacting Providers through the Platform, you agree to our collection and use of information as described in the Privacy Policy.

Users and Providers should not submit unnecessary sensitive, medical, financial, or health-related information through general website forms.

14. Electronic Communications and Marketing

By using the Platform, creating an account, submitting a form, listing or claiming a business, or subscribing to updates, you may receive service-related communications from Young & Blissful.

Where permitted by law, we may also send newsletters, marketplace updates, provider opportunities, promotional messages, or educational content.

Commercial electronic messages will include required identification information and an unsubscribe mechanism where required by applicable law.

You may unsubscribe from marketing communications at any time. Service-related messages, including account, listing, claim, billing, security, or support communications, may still be sent where necessary.

15. Intellectual Property

All content, branding, design, layout, graphics, logos, text, images, website structure, marketplace structure, category structure, software, workflows, database structure, and other materials on Young & Blissful are owned by or licensed to Young & Blissful, unless otherwise stated.

You may not copy, reproduce, modify, scrape, distribute, sell, publish, reverse engineer, or use any part of the Platform for commercial purposes without written consent.

Providers retain ownership of their own logos, images, business descriptions, and submitted materials, but grant Young & Blissful a non-exclusive, royalty-free license to use, display, reproduce, edit, publish, and distribute that content for the purpose of operating, promoting, and improving the Platform.

16. Third-Party Websites, Tools, and Links

Young & Blissful may contain links to third-party websites, booking systems, payment processors, provider websites, social media pages, maps, analytics tools, or external resources.

Young & Blissful does not control and is not responsible for third-party websites, content, privacy practices, security, accuracy, pricing, products, services, or availability.

Users and Providers access third-party websites at their own risk.

17. Platform Availability and Changes

Young & Blissful may update, modify, suspend, discontinue, or remove any feature, page, listing, category, location, plan, tool, or service at any time.

We do not guarantee that the Platform will be uninterrupted, error-free, secure, available at all times, or compatible with all devices, browsers, plugins, systems, or third-party tools.

Maintenance, updates, errors, outages, security issues, hosting problems, plugin conflicts, third-party service issues, or technical limitations may affect access or performance.

18. Disclaimer of Warranties

The Platform, listings, provider profiles, content, tools, forms, resources, and services are provided “as is” and “as available.”

To the maximum extent permitted by law, Young & Blissful disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including but not limited to:

  • Accuracy
  • Completeness
  • Reliability
  • Availability
  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Suitability
  • Safety
  • Professional quality
  • Provider performance
  • Search ranking
  • Business results
  • User outcomes

Young & Blissful does not warrant that the Platform will meet your expectations or that any Provider, product, service, or listing will be suitable for your needs.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Young & Blissful, Prime Life Senior, and their officers, directors, employees, agents, contractors, consultants, affiliates, licensors, service providers, and representatives shall not be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential, or other damages of any kind, including but not limited to:

  • Personal injury
  • Property damage
  • Emotional distress
  • Financial loss
  • Loss of data
  • Loss of profits
  • Business interruption
  • Lost revenue
  • Service quality issues
  • Provider misconduct
  • Provider negligence
  • User conduct
  • Service delays
  • Product defects
  • Privacy incidents involving third parties
  • Care outcomes
  • Professional errors or omissions
  • Inability to use the Platform
  • Reliance on Platform information

This limitation applies to claims arising from or related to:

  • Use of or inability to use the Platform;
  • Reliance on listings, content, tools, or resources;
  • Provider actions, omissions, negligence, misconduct, or services;
  • User actions, omissions, communications, or decisions;
  • Third-party websites, tools, links, or services;
  • Listing inaccuracies, omissions, or outdated information;
  • Payment, subscription, or plan disputes;
  • Changes, suspension, or termination of Platform features.

To the maximum extent permitted by law, Young & Blissful’s total aggregate liability to any User, Provider, or third party shall not exceed the amount paid by that person or entity to Young & Blissful in the six-month period immediately preceding the claim, or $100 if no fees were paid.

20. Assumption of Risk

Users and Providers understand and agree that use of the Platform involves risk.

Users assume all risks related to:

  • Contacting Providers;
  • Sharing information with Providers;
  • Hiring or purchasing from Providers;
  • Relying on Provider statements;
  • Receiving services or products from Providers;
  • Making care, housing, health, financial, legal, transportation, or support decisions;
  • Using third-party websites, links, forms, booking systems, or payment tools.

Providers assume all risks related to:

  • Listing their business;
  • Displaying business information publicly;
  • Receiving inquiries;
  • Managing their own services and communications;
  • Purchasing paid visibility;
  • Relying on marketplace visibility or marketing outcomes.

21. Indemnification

You agree to indemnify, defend, and hold harmless Young & Blissful, Prime Life Senior, and their officers, directors, employees, agents, contractors, consultants, affiliates, licensors, service providers, and representatives from and against any claims, demands, liabilities, damages, losses, costs, expenses, or fees, including reasonable legal fees, arising out of or related to:

  • Your use of the Platform;
  • Your violation of these Terms;
  • Your violation of any law, regulation, professional obligation, privacy obligation, or third-party right;
  • Information or content you submit;
  • Your communication with any User, Provider, or third party;
  • Your services, products, business operations, or professional conduct;
  • Your misrepresentation, negligence, misconduct, or omission;
  • Any dispute between you and another User, Provider, or third party.

Providers agree that Young & Blissful is not required to indemnify them for any claim arising from the Provider’s own services, products, staff, business operations, professional obligations, or user relationships.

22. Suspension, Removal, and Termination

Young & Blissful may suspend, restrict, remove, downgrade, or terminate accounts, listings, profiles, claims, paid features, or access to the Platform at any time if we believe:

  • These Terms have been violated;
  • Information is inaccurate, misleading, or outdated;
  • A listing is claimed without authorization;
  • A Provider cannot be reasonably verified where verification is requested;
  • A Provider creates risk to users, seniors, caregivers, families, or the Platform;
  • A payment fails;
  • There is misuse, spam, fraud, scraping, security risk, or harmful activity;
  • Continued access may harm Young & Blissful, users, providers, or third parties.

Termination does not limit any rights or remedies available to Young & Blissful.

23. No Agency, Employment, Partnership, or Fiduciary Relationship

These Terms do not create any agency, employment, partnership, franchise, joint venture, fiduciary, caregiver, professional, healthcare, or advisory relationship between Young & Blissful and any User or Provider.

Young & Blissful does not act as a caregiver, care coordinator, broker, professional advisor, healthcare provider, legal advisor, financial advisor, employment agency, staffing agency, or provider supervisor.

24. Dispute Resolution and Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any dispute, claim, or legal proceeding arising out of or related to these Terms or the Platform shall be handled in the courts of Ontario, Canada, unless the parties agree otherwise in writing.

To the extent permitted by law, Users and Providers agree that claims must be brought on an individual basis and not as part of a class, collective, or representative action.

25. Changes to These Terms

Young & Blissful may update or modify these Terms at any time.

The updated version will be posted on the Platform with a new “Last Updated” date.

Your continued use of the Platform after updated Terms are posted means you accept the revised Terms.

If you do not agree to the revised Terms, you must stop using the Platform.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable. The remaining provisions will remain in full force and effect.

27. Entire Agreement

These Terms, together with the Privacy Policy and any applicable provider plan terms, listing terms, subscription terms, or written agreements, form the entire agreement between you and Young & Blissful regarding use of the Platform.

If a separate written agreement exists between Young & Blissful and a Provider, that agreement may supplement or override these Terms where expressly stated.

28. Contact Information and Legal Notices

Questions or legal notices concerning these Terms may be sent to:

Young & Blissful
Operated by Prime Life Senior Incorporated
Unit 502, 2885 Bayview Avenue
Toronto, ON M2K 0A3
Canada

Email: customersupport@youngandblissful.com
Website: www.youngandblissful.com

Electronic communications, including email, may be used for notices where permitted by law.

29. Marketplace Disclaimer

Young & Blissful is a marketplace and directory. We do not provide care directly, employ or supervise Providers, verify all listings, guarantee outcomes, or replace professional medical, legal, financial, housing, or care advice.

Young & Blissful includes basic listings, claimed listings, and verified provider profiles where applicable. Verified profiles may be reviewed for business details, service information, credentials where applicable, insurance where applicable, and profile completeness. Verification does not guarantee service quality, outcomes, availability, suitability, or professional conduct.

Families should contact Providers directly to confirm services, pricing, availability, credentials, insurance, and fit before making decisions.

By using Young & Blissful, you acknowledge that these limitations are an essential part of the Platform’s legal framework and that Young & Blissful’s obligations are limited as described in these Terms.